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OUTSTANDING SERVICE QUALITYfor the 4th consecutive year by Gracechurch Report and ranked one of the leading carriers for both overall claims service satisfaction and broker favorability in 2019.
1200 Claims ExpertsOver 1200 claims experts worldwide to get you back to business fast.
200+ Countries & TerritoriesWith teams all over the world, we understand your local and unique challenges.
When you buy an insurance policy, you're buying a promise. Our promise is to deliver an exceptional claims experience. With AXA XL's global footprint, culture of service and unparalleled expertise, we'll be there for you -wherever and whenever you need us.
“I would say AXA XL demonstrates strong financial stability and service capabilities while investing time to understand us, which are key criteria for us.”
Risk Manager
“They take time to understand our business and needs and generally responsive to those. They do what we need everywhere we need it and do a good job of putting a team behind it. The client executive and underwriters that we have are very good and transparent.”
Risk Manager
“AXA XL is much better than their peers on each of our carrier choice criteria: global scale, flexibility on how we structure programs, strong technical expertise and ability to execute all types of administrative actions.”
Risk Manager
“AXA XL stands for partnership and continuity, always willing to be a partner and to provide solutions to ensure business continuity.”
Risk Manager
“Their bench is deep, with lots of talented people, that are not just smart, but people you can enjoy spending time with and for some, even call them friends.”
Risk Manager
“AXA XL stands for integrity, financial strength, care about customer, value personal relationship and long-term strategic partner.”
Risk Manager
"AXA XL Claims professionals are always prompt in their responses and understanding in how a large company manages their claims. Can’t say enough about how AXA XL helps me to be informed and prepared when discussing insurance matters with my company C-suite."
“AXA XL Claims is one of the most professional, courteous, and skilled teams I work with. I’m at a large brokerage and work with all carriers and I can say with confidence that my associations with AXA XL Claims folks are always top notch and among the most impressive in the industry. Thank you!”
“14 years and several hundred transactions, you never expect it to happen to you. I was extremely stressed at the situation, but from the first call to XL Catlin (AXA XL) claims, which was like calling in the Cavalry, to my interaction with the attorney assigned to my case through completion, my experience was as positive and as pleasant as it could possibly be in these circumstances. I’m thankful that XL Catlin (AXA XL) was there for the rescue. Thank you!”
The liabilities associated with cyber exposures can devastate your business. A single cyber-attack in the US costs companies, on average, $9.48 million.* Protect your business by understanding your cyber liability exposures and how AXA XL can help you effectively manage your risk and protect your reputation. Our claims team -- comprised of seasoned Cyber and Technology claims professionals – shares real-life scenarios that have impacted multiple industries and jurisdictions.
Reigning in water risks before mold takes hold, Water intrusion and mold risks are sizable risk exposures for building owners. Due to a lack of regulations, when looking to acquire property or prevent water and mold risks, property managers are tasked with establishing their own due diligence and remediation best practices. Gregg Shields, AXA XL’s environmental risk engineering team leader, offers suggestions to help property owners and managers plot their course.
Fast Fast ForwardLetsTalk_Building a complete picture, Businesses are looking to run a more aggressive offense, rather than just play defense, on their risk exposures, according to AXA XL Risk Consulting’s Corinne Vitrac and Jonathan Salter. Their team is already assisting many side-step potential losses with the help of risk management tools and expert guidance -- and they have plans to expand their capabilities to offer even more. Here they explain.
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